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Ramsey power outage explained

Over a thousand customers affected

Manx Utilities has thanked Ramsey residents for their patience after a power outage last night (Tue).

A power system fault knocked 1,150 customers off the electricity grid at around 5:45pm - and in half an hour, the fault had been established, and a team then worked through the night to fix it.

It was caused by a failure in the North Shore substation - initiated by the rupture of switchgear; the loud noise would have been heard by people in the area.

650 households were reconnected by 6:15pm through a temporary generator - but the remaining properties remained off supply until 9pm.

Power systems operations manager Mark Gosden thanks residents for their patience:

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