TV presenter and coach Sian Jones visits
'Pitch, pause, pace, projection and personality' - the five Ps of communication that we don't always need in a modern day business environment.
Computers, mobile phones and tablets make the workplace increasingly impersonal.
TV presenter and executive communications coach Sian Jones says 'millennials' aren't the only demographic to blame - everyone's at it; adding expediency and efficiency to their work week.
She was a guest of the Isle of Man Business Network at an event sponsored by Island-based fiduciary and administration firm Estera last night (Tue) in Douglas.
Tanya Humbles caught up with her, and members of the audience for their thoughts on the subject: