Instances of GP receptionists being abused at work have increased since Covid
The role of a GP receptionist is often misunderstood, as people don't realise how complex the job actually is.
That's the message from the operations manager for the Island's Primary Care Network, who says patients are unfairly taking their frustrations out on people in the job.
Manx Care says the abuse of its staff across the Isle of Man is on the rise and is forcing some to quit.
It appears to be a vicious circle - with patient dissatisfaction with services ultimately contributing to the rising staffing problems as people are forced to a breaking point.
Manx Radio spoke to Shiona McAllister and Carole Johnson, the Practice Manager at Snaefell Surgery in Anaghcoar, about the rising issue.
We heard some of the abuse non-clinical and clinical staff alike are being subjected to:
Shiona McAllister is the Operations Manager at the Primary Care Network:
Carole Johnson is the Practice Manager at Snaefell Surgery in Anagh Coar:
Repairs to Manannan engine complete
Disability roundabout installed at Noble's Park
Man appears in court accused of sexual assault on bus
Ramsey's Minor Injuries Unit closed due to staff sickness
One local entry in Sunday Times Rich List
Bishop-designate says having a vote may aid transparency
